Privacy Policy & Terms of Use

Information you provide directly

• Name, email address, home address, and phone number
• Feedback, inquiries, and voluntary correspondence
• Marketing preferences and communication opt-ins

Information from third parties

• Social media platforms (Facebook, LinkedIn, Instagram)
• Third-party data providers, including property records and public records
• Demographic, behavioral, and analytical data from partners

CRM and communication data

• Email content, headers, metadata, and attachments
• Text message content and metadata
• Communication timestamps, read receipts, and delivery status

Data collected automatically

• Device data: operating system, browser, IP address, language settings
• Online activity: pages viewed, browsing history, email opens, link clicks
• Collected via cookies, local storage, and web beacons

• Provide, operate, and improve the Site and Services
• Communicate updates, announcements, and information about our communities
• Manage customer relationships via CRM tools
• Send follow-up communications by phone, email, and SMS as permitted by law
• Send marketing communications with your opt-in consent
• Comply with applicable legal requirements
• Detect, investigate, and prevent fraudulent or harmful activity
• Create anonymised data for business analytics purposes

AI-generated content

We may use AI technologies to generate or enhance content on the Site, including property descriptions, blog posts, and written content. While we review AI-generated content for accuracy, such content may contain errors or omissions. We recommend verifying important details directly with our team.

AI-assisted communications

Our AI assistant (the chatbot) may be used to draft suggested responses to enquiries and analyse communication patterns to improve service. The bot does not invent pricing, lot availability, or construction timelines — it refers unanswered questions to our human team.

Your rights regarding AI

• Request information about how AI is used in our services
• Request human review of AI-assisted decisions
• Opt out of certain AI features
• Provide feedback on AI interactions

We do not “sell” any personal information as defined under applicable laws. We may share your personal information in the following circumstances:

• With our internal team, partners, and affiliates to deliver services
• With service providers (hosting, IT, CRM, email, AI, analytics)
• With professional advisors (lawyers, bankers, auditors, insurers) under confidentiality
• For legal compliance, fraud prevention, and safety
• In connection with a business transaction such as a merger or acquisition

We will never share phone numbers or SMS consent data with any third parties for marketing purposes.

Third-party advertising platforms

We may share certain information with advertising platforms including Meta (Facebook/Instagram), Google, and other networks for the purposes of targeted advertising, measuring campaign effectiveness, and creating lookalike audiences.

Tracking pixels

We use tracking pixels (web beacons) on the Site to track engagement with content and measure the effectiveness of our communications.

Interest-based advertising

You may see KDG advertisements on third-party websites based on your browsing behaviour and inferred interests.

Online tracking

• Block or delete cookies via your browser settings
• Use privacy-focused browsers (Brave) or extensions (uBlock Origin, Privacy Badger)
• Opt out of Google Ads at adssettings.google.com
• Use industry opt-out tools at optout.aboutads.info or optout.networkadvertising.org

SMS opt-out

Reply STOP to any SMS message from us at any time to unsubscribe.

Email opt-out

Click the unsubscribe link in any marketing email. You will be removed from our mailing list promptly.

Your data rights

• Access the personal information we hold about you
• Receive your data in a portable format
• Correct inaccurate information
• Request deletion of your personal data
• Object to certain types of processing
• Withdraw consent at any time

We do not currently respond to browser “Do Not Track” signals, but we do honour Global Privacy Control (GPC) signals as valid opt-out requests under the CCPA.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected:

• Contact and communication records: retained during the relationship plus a reasonable follow-up period
• CRM data: retained while you maintain an active relationship with KDG
• Transactional records: retained as required by applicable law
• Marketing preferences: retained until you update them

When personal information is no longer necessary, we securely delete or anonymise it.

The Site may contain links to third-party websites and services. We do not control these external services and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through our Site.

We employ technical, organisational, and physical safeguards designed to protect your personal information, including encrypted data transmission, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. Please contact us immediately if you believe your information has been compromised.

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will delete it promptly. If you believe we may have information from a child under 18, please contact us.

To exercise your privacy rights, ask questions about this Policy, or report a concern, please contact us:

We reserve the right to modify this Privacy Policy and Terms of Use at any time. If we make material changes, we will notify you by updating the date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Site after any changes constitutes acceptance of the updated Policy.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Categories of information collected

• Identifiers: name, email address, phone number, IP address
• Commercial information: property preferences and transaction history
• Internet or electronic network activity: browsing history, search history
• Geolocation data (approximate, based on IP address)
• Inferences drawn from the above to create a profile

Your CCPA rights

• Right to Know: request the categories and specific pieces of personal information we have collected about you
• Right to Delete: request deletion of personal information we have collected
• Right to Correct: request correction of inaccurate personal information
• Right to Opt-Out: opt out of the sharing of personal information for cross-context behavioural advertising
• Right to Non-Discrimination: we will not discriminate against you for exercising your privacy rights

How to submit a request

Submit requests by emailing us at info@kingerhomes.com or by mail at the address above. We will acknowledge receipt within 10 business days and respond within 45 calendar days (up to 90 days if additional time is required).

Selling and sharing

We do not “sell” personal data as defined under the CCPA. We may “share” certain information (such as device identifiers and browsing activity) with advertising partners for cross-context behavioural advertising. You have the right to opt out of this sharing. We honour Global Privacy Control (GPC) signals as valid opt-out requests.

Authorised agents

You may designate an authorised agent to submit requests on your behalf. Agents must provide written permission signed by you, or a valid power of attorney. We may verify your identity directly before processing the request.